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B2B Sales

A team of well-trained staff using modest, yet powerful techniques of telemarketing can take your business to new heights. If that's what you need, do what most smart companies prefer - outsource B2B telesales services to Infidigit. We have the right people who can understand how your investment can be wisely handled. Infidigit is a leading B2B telesales service providing company in the market. Our committed telesales support, unique conversion tactics, and 24/7 customer service enable you to generate more business with ease. Our telesales agents are always on a hustle to meet targets and shore up conversion rates. Our team of experts creates a customized strategy for your brand to ensure better lead generation, event marketing, and developing the company's brand image.


B2B Telesales Solutions We Offer


As a trusted B2B telesales service providing company, we offer a complete spectrum of services to meet all the telemarketing needs of our clients.


B2B Telesales Process We Follow


Selling services to enterprise customers requires a holistic, omnichannel approach from the moment a lead is captured and qualified to the points that a solution is designed, quoted and negotiated, a bid accepted, an agreement created, a final order received and an invoice raised.


This is a challenge for many providers due to the lack of integrated systems supporting the whole journey. Lead management is often in one CRM, separated from CPQ and order management systems. Delivering an initial solution estimate often requires multiple emails, manual and repeated input of data and many calculations, which slows the entire process and quite often results in difficulties in order creation.


The Infidigit Telecom B2B Sales & Ordering system, proven among Tier 1 service providers, addresses these challenges. It provides end to end, lead to cash experience with a single, unified platform. Accurate quotes are always delivered in a matter of minutes in automatic manner. As the quote mechanism is fully driven by the offer definition from the common Product Catalog, the quote becomes an agreement and order seamlessly once the negotiation process is finalized and approved. Product Catalog stores products’ commercial and technical terms including prices and costs, contract terms, availability and technical information.


The Telecom B2B Sales & Ordering portal provides role-based access with pre-defined dashboards for the entire collaboration chain, and supports the process starting from registration of the lead, to initial quote delivery, approval, order completion and the creation of financial statements.